Managers Corner

Managers Corner

Turning Inspections Into Tire Sales

Most tire dealers perform courtesy inspections on every vehicle that comes through their bays. These inspections are supposed to build value, identify needs, and ultimately help the customer maintain their vehicle. Yet the feedback from many owners is the same: “We do inspections, but they rarely convert to tire sales.

Managers Corner

Profit-Sharing: The Les Schwab Model

If there’s one thing every shop owner is struggling with these days, it’s keeping good people. You can teach technical skills, you can coach on sales, but you can’t teach work ethic or pride in ownership — and that’s exactly what too many shops are losing in